Privacy Policy

Veslmora (hereinafter, “Veslmora”, “Data Controller” or “Company”), with official communication contacts at info@veslmora.com and helpu@veslmora.com, informs users, pursuant to EU Regulation 679/2016 (“GDPR”) and applicable national legislation on data protection (“Privacy Regulation”), that personal data (“Data”) relating to users of the website (hereinafter, “Data Subjects”) will be processed according to the terms set out in this policy.

1. DATA CONTROLLER

Veslmora is the Data Controller for all data collected through its website, services, and digital platforms.

2. DATA PROTECTION OFFICER (DPO)

In accordance with Article 37 of the GDPR, Veslmora has appointed a Data Protection Officer (DPO), who can be contacted at info@veslmora.com.

3. PERSONAL DATA PROCESSED

Browsing Data: Includes IP address, domain name, browser type, and technical metadata automatically collected for functionality and security.
Data Provided Voluntarily: Includes name, email, phone number, delivery address, and purchase information provided via forms, sign-ups, and orders.
Cookies: Refer to our [Cookie Policy] for more detailed information.

4. MINIMUM AGE

By using the site, registering, or providing data, the user confirms they are at least 16 years old, or the minimum age as per local regulations.

5. PURPOSES & LEGAL BASES FOR DATA PROCESSING

A. Without Prior Consent

Contractual Fulfillment: Account creation, order processing, customer support, and service delivery.
Legal Compliance: Tax, invoicing, consumer protection.
Legitimate Interests: Site improvement, fraud prevention, analytics, service communication.

B. With Explicit Consent

Marketing Communications: Newsletters, promotions, SMS/email campaigns.
Profiling: Personalised content, offers, and campaigns.
Advertising Tools: Targeted social media campaigns using platforms like Facebook (only with your consent).
Audience Insights: Use of tools like Facebook Custom Audiences for user segmentation and targeting.

6. DATA PROVISION

Provision of personal data for service purposes (Section A) is mandatory. Refusal may limit access to services. Marketing and profiling data (Section B) are optional and require consent.

7. DATA PROCESSING METHODS

Data is processed electronically and manually, in compliance with legal obligations and industry best practices, with adequate security measures.

8. DATA RETENTION

Service-related data: Stored for the duration of the business relationship and for statutory periods.
Marketing & profiling data: Retained for up to 7 years based on average purchase cycles, then anonymized or deleted.
Facebook-related data: Retained as per Facebook’s policies.

9. DATA SHARING AND RECIPIENTS

Data may be shared with:

Internal staff and contractors.
Service providers (delivery, payment, IT, CRM).
Legal, administrative, and consulting firms.
Government authorities (when required).

Full list available upon request.

10. DATA TRANSFERS OUTSIDE THE EU

If data is transferred outside the EU, Veslmora ensures compliance with appropriate legal safeguards (e.g., SCCs, adequacy decisions).

11. DATA SUBJECT RIGHTS

You have the right to:

Access your personal data.
Correct or update your data.
Delete your data (“right to be forgotten”).
Restrict or object to processing.
Withdraw consent at any time.
Data portability.
Lodge complaints with the relevant Supervisory Authority.

12. REGIONAL RIGHTS (e.g., US, Canada, California)

For residents in specific jurisdictions (e.g., California, Virginia, Canada), your additional rights are respected under local laws. Please refer to our [Regional Privacy Addendum].

13. LINKS TO EXTERNAL SITES

Veslmora is not responsible for the data practices of third-party websites linked from our site. Please consult their respective privacy policies.

14. UPDATES

This privacy policy may be updated from time to time. Please review this page periodically.
Last Updated: [June 2025]

PRIVACY POLICY